This years conference will focus on transitioning records management practices from digitisation to digital transformation. Colin will showcase our Kapish products, including the Kapish Content Manager Cloud and K365 Cloud, while discussing important topics like data privacy and protection.

Digitalisation in Africa has played a crucial role in enhancing information dissemination, increasing connectivity, and driving economic growth, all while promoting sustainability. Effective records, information, and data management are essential to fostering successful digital transformation.

For more information about the conference, please click here.

The post Kapish presents at KARMA first appeared on Kapish.

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During our recent webinar, Coles Group’s Head of Architecture, Daniel Nicholson, shared insights into how they are leveraging advanced cost analysis tools to understand the total cost of ownership (TCO) for their enterprise applications. This strategic approach is key to optimising technology investments and making informed decisions about application management.

Understanding TCO helps organisations evaluate the long term value and efficiency of their applications,, allowing them to make strategic decisions that align with their overall business goals. For Coles Group, this means navigating their IT landscape with greater precision and effectiveness.

Our solutions are tailored to support your digital transformation journey, ensuring you maximise the value of your technolgy investments.

To learn more about Coles Group’s approach, check out this insightful article – Coles Group calculates a TCO for its enterprise applications – Finance – Cloud – Software – iTnews

You can also watch the full webinar here – Kapish Webinar Unlocking IT Efficiency Using LeanIX and Apptio at Coles – YouTube

Ready to transform your IT management practices? Contact our team today.

The post Coles Group – Driving Digital Transformation first appeared on Kapish.

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Department of Climate Change, Energy, the Environment and Water (DCCEEW) continues IT transformation, leveraging Kapish’s Content Manager Cloud.

As part of an ongoing program of works to establish it’s own technology environment, DCCEEW has signed a contract with information management specialists Kapish. The Department of Agriculture, Fisheries and Forestry (DAFF) has been providing “core ICT services” to DCCEEW and its 4400 staff and contractors. In June 2023, DCCEEW informed DAFF that it will seek to establish its own ICT arrangements, transitioning away from the current shared services arrangement.

Kapish’s Content Manager Cloud service is the only platform proven to support large (5,000 users, >1TB database) customers – with DCCEEW joining other large users such as CSIRO, ACT Government & Brisbane City Council.

DCCEEW has a key requirement to migrate their vital records from the DAFF shared service into Kapish’s cloud within a tight 8-week window. Kapish has demonstrated capability to support a rapid transition to it’s secure cloud having completed a similar project for the National Anti-Corruption Commission and several Victorian Government agencies.

DCCEEW was established on 1 July 2022, superseding the water and environment functions from the Department of Agriculture, Water and the Environment and energy functions from the Department of Industry, Science, Energy and Resources. DCCEEW drives Australian climate action, transforms Australia’s energy system to support net zero emissions while maintaining its affordability, security and reliability, conserves, protects and sustainably manages our environment and water, protects our cultural heritage and contributes to international progress on these issues.

DCCEEW joins the National Anti-Corruption Commission, Australian Sports Commission, Austrade & CSIRO in purchasing Kapish Content Manager Cloud through the DTA Cloud Marketplace.

Contact our team today to find out how we can support your business records compliance and governance.

The post DCCEEW Upgrades IT with Kapish’s Cloud Power first appeared on Kapish.

The post DCCEEW Upgrades IT with Kapish’s Cloud Power appeared first on Kapish.

We’re always striving to make our products more powerful and user friendly. Our latest updates to PDF Wizard 3.0, Folder Wizard, and Workflow Wizard are designed to enhance your productivity and streamline your workflows. Here’s a closer look at what’s new:

PDF Wizard 3.0

Merging Functionality

• Combine Multiple Records – You can now merge multiple Content Manager Records into a single PDF, making document management more efficient.
• Merge Emails and Attachments – Seamlessly combine emails and their attachments into one PDF file.

Background Processing

• Effortless Merging – When dealing with larger documents or multiple files, the PDF Wizard runs in the background, allowing you to continue using Content Manager without interruption.

Enhanced Email Functionality

• Smart Email Attachments – Send to Email now recognises existing PDFs and skips unnecessary conversions, only converting non-PDF records.

Fresh Look

• Updated Branding – Enjoy slight changes to the look and feel with our refreshed branding for a modern, clean interface.

Folder Wizard

Bug Fixes

• Smooth Operations – We’ve squashed annoying bugs that caused a record update warning after generating folder structures, ensuring a better experience.

Branding Updates

• Consistent Look – Our updated branding provides a sleek and magic interface.

Workflow Wizard

Performance Enhancements

• Faster Retrieval – We’ve made significant performance improvements to speed up the retrieval of locations when assigning workflows, saving you valuable time.

Branding Updates

• Modern Interface – Consistent with our other Wizards, Workflow Wizard now features updated branding for a cohesive and contemporary look.

Experience the magic of our enhanced Wizard Products today and see how they can transform your workflows!

The post Unveiling Enhancements to Our Wizard Products! first appeared on Kapish.

The post Unveiling Enhancements to Our Wizard Products! appeared first on Kapish.

Kapish (Platinum OpenText Content Manager Partner), is pleased to announce the signing of a contract with the Australian Department of Employment and Workplace Relations. The contract involves the provision of Content Manager (Electronic Document and Records Management System (eDRMS)) Licenses and comprehensive Support services.

The Federal Department of Employment and Workplace Relations (DEWR), was formed in 2022 and plays a crucial role in shaping Australia’s labour market policies and practices. It oversees initiatives related to employment, workplace relations, skills development, and workforce participation.  DEWR is a significant user of Content Manager (almost 7,000 users) – and will be supported 24/7 by the Kapish Service Desk.

Kapish will leverage its extensive experience in implementing & supporting eDRMS solutions to provide scalable and secure support services that meets the unique needs of DEWR.

The Kapish Content Manager Service includes:

1. OpenText Content Manager Licensing
2. 24/7 Helpdesk
3. Kapish Account Manager
4. Dedicated Customer Success Manager,
5. Customer Service Portal,
6. Monthly Service Delivery Reporting
7. 24/7 system monitoring

DEWR joins the Department of Agriculture, Fisheries & Forestry, National Anti-Corruption Commission and the Australian Trade & Investment Commission (Austrade) in partnering with Kapish for the provision of Secure Records Compliance.

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Managing Enterprise Architecture (EA) can be tough. Endeavour Energy, a major energy distributor in Australia, faced this challenge. They partnered with Kapish to implement SAP LeanIX, revolutionising their EA approach. Here’s how it all unfolded.

The Challenge

Endeavour Energy’s EA was spread across different tools and spreadsheets, causing issues and difficulties with data accuracy, visibility, and collaboration. They needed a straightforward, centralised solution.

The Solution

Kapish introduced SAP LeanIX to Endeavour Energy, providing:
– A User Friendly Interface 
– Centralised Data
– Advanced Reporting

Read full Case Study here

Looking to simplify your EA? Find out how Kapish can help you achieve your EA goals. Contact us today!

The post How Endeavour Energy Transformed Their EA first appeared on Kapish.

The post How Endeavour Energy Transformed Their EA appeared first on Kapish.

We are excited to announce that our customer, the NSW Department of Education, has been named a finalist for the Best Run SAP Award for ANZ 2024, recognising their outstanding achievements in innovation in optimising business processes and improving operational efficiency.

The NSW Department of Education is responsible for delivering and coordinating education services in New South Wales, Australia. From early childhood to vocational training, they champion public education and nurture lifelong learning. They support young children through early childhood education and care, regulate schools, and provide opportunities for all students.

The Journey to Excellence

The NSW Department of Education embarked on a transformative journey to centralise their disparate sources of information, and create a cohesive IT strategy. Faced with challenges such as disconnected repositories and inefficient IT spending, they sought to refresh their digital strategy to better support students and teachers.

Our Role

By leveraging SAP LeanIX solutions, SAP Signavio Process Manager, and SAP Signavio Process Governance solutions, we provided the NSW Department of Education with a unified view to clearly articulate their business strategy with IT and processes. This integration enabled them to consolidate information, reduce IT spending, and improve decision-making.

The Impact

The consolidated IT landscape allowed for better management of IT service lifecycles and alignment of projects. With clearer insights into their processes, the NSW Department of Education could demonstrate the benefits of process improvements and automation, ultimately supporting better educational outcomes.

We are appreciative of our partnership with NSW Department of Education and the opportunity to support their Enterprise Architecture and Business Process improvement goals to refresh it’s Digital Strategy.

For more details, visit the Best Run SAP Awards for ANZ and the SAP Signavio Success Story.

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It’s been such an exciting journey for the Kapish team since we first brought Content Manager Cloud to market in 2016 – I can’t believe it’s been seven years already!

The first CM Cloud tender I worked on was for Brisbane City Council, who were seeking a secure cloud platform to migrate from Records Manager 8. One of the key requirements was ISO27001 certification…..Content Manager Cloud delivered .

Fast forward to 2020 and NSW Crown Solicitor’s Office came to market seeking a secure “as-a-Service” offering for Content Manager. One of the key requirements was compliance with the Australian Cyber Security Centre‘s Information Security Manual (ISM) for managing information at the PROTECTED level…..Content Manager Cloud delivered .

The following year in 2021, Kapish signed a global reseller agreement with Micro Focus – now OpenText to bring Content Manager Cloud to Content Manager customers around the world. One of the key requirements was the ability to deploy Content Manager Cloud in over 100 countries to comply with data sovereignty…..Content Manager Cloud delivered .

This most recent partnership with the National Anti-Corruption Commission (NACC) really highlights the maturity of the Content Manager Cloud offering. A key requirement was to migrate the Commission’s Content Manager instance to Content Manager Cloud within 6 weeks of project kick off, with ISM-PROTECTED compliance…..Content Manager Cloud delivered .

If you are due to upgrade Content Manager, it’s time to think about Content Manager Cloud.

….Content Manager Cloud delivers

Colin Anderson, Head of Channel & Partner Sales

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The post Kapish signs a 3-year contract with the National Anti-Corruption Commission appeared first on Kapish.

We didn’t have a Google Map of the technology landscape. We needed to get from point to point,” said Darren Yeo, Officeworks’ head of strategy, architecture and planning.

More than a year after Officeworks began its LeanIX implementation, Yeo says the tool is now “as fundamental as oxygen” to his team.

A holistic view

Officeworks needed to bring together a team of architects that typically specialise in different domains, such as marketing, data, ecommerce and back-end systems to collaborate. Each specialist had a siloed view of the company’s technology landscape, but digitisation meant these domains converged.

Furthermore, because the retailer’s technology estate had grown organically, there was limited understanding or appreciation for the complexity of Officeworks’ architecture. That limited the technology team’s ability to provide accurate roadmaps for the business. With around 30 mission-critical applications and a further 300 to 400 applications in use across the company, this was becoming an increasingly challenging environment.

Realising this was a solvable problem, Yeo selected LeanIX as the Officeworks’ enterprise architecture management application because of its user-friendly interface.

Start slow to go fast

Yeo decided to take a light-touch approach to the initial roll out of LeanIX. He focussed not just on the tool but also change management and communication to the architecture team and broader technology function.
His own team used the tool and set up the core applications within it. Kapish provided initial assistance with frameworks and best practices, but Yeo wanted his team to take ownership to ensure long-term maintenance could be managed internally.

“Officeworks did some heavy lifting for three to four months. Then we launched it to the rest of the architecture team for three months before gradually releasing it to other technology users,” Yeo said.

A campaign of road shows to champion integration with ServiceNow so that data could be shared between the applications saw broad uptake across the technology function.

“Officeworks did some heavy lifting for three to four months. Then we launched it to the rest of the architecture team for three months before gradually releasing it to other technology users,” Yeo said.

Now, every time someone in the architecture team hears or reads something new about the Officeworks technology estate, they update LeanIX to keep it live. As Yeo says, “Data is king”.
This approach has borne a myriad of benefits for the entire organisation.

Risk management visibility

Officeworks now references the data in LeanIX in risk and compliance meetings to specifically discuss and plan end-of-life activities for the technology estate. Yeo’s team is embracing the transformational power of solution architecture, with LeanIX proving an essential tool in that change.

“We can now create a specific domain representation of business capabilities with an applicationview. It shows what we have, heatmaps, our problem children, and timelines for addressing them,” he said.

“I can see how we can go from red to green and when that needs to happen. And that makes it easier to work out how much it’ll cost.”

LeanIX has also become a catalyst for conversations with business stakeholders because of the data it
reveals about the existing application landscape. The architecture team can now confidently have discussions about the current state and what needs to be done to support the company’s strategic goals.

The post LeanIX marks the path to success first appeared on Kapish.

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Huge technology footprint

The Coles technology team supports several business units and functions: corporate, Coles Supermarkets, Coles Express, Liquorland, Vintage Cellars, First Choice Liquor and supply chain, as well as customer, team and merchandising systems. The group has about 400 core applications and 1,500 smaller applications, ranging from microsites to complex spreadsheets.

“Across the Coles organisation there was no standard repository or process to collect and maintain
data about the applications we buy, build and rent, whether it be on premise or SaaS, and how they
integrate to each other,” Nicholson said.

The architecture team spent dozens of hours each month assembling reports from multiple sources for issues such as life cycle management, risk registers and domain maps.

“Typically, when projects start, they produce an ‘as-is’ and ‘to-be’ set of diagrams and integration registers, but they’re rarely updated to match the production
deployed state and are unlikely to be updated as the systems evolve over time. Additionally, the different businesses and departments across the Coles Group use different templates and storage mechanisms and there is no standard format or methodology,” Nicholson said.

Speaking a common language

A dedicated effort to define a business capability model that mapped every application to a business capability led Coles to LeanIX. This introduced a common language for the applications and illustrated
how they fit into the broader landscape in the group.
Implementing LeanIX was a relatively straightforward effort for Coles. It used the Jumpstart program from Kapish and started with adding the group’s most critical applications and tagging them appropriately.

LeanIX provided a holistic view across Coles’ complex technology estate. This enabled the Coles enterprise architecture team to:

• Centrally store and manage data and metadata about applications, systems, integrations and their capabilities.
• Create reporting, registers and diagrams to support ongoing and upcoming projects and programs of work.
• Make informed decisions about risk, lifecycle management and capability.

Rapid results

It’s now quick and easy for the enterprise architecture team to identify which business functions an application supports. This has revealed opportunities to simplify, retire or invest in applications to provide better support to the broader group. LeanIX provides this detail in a live and dynamic dashboard.

Reporting on application attributes is the most frequently used feature of LeanIX at Coles. For example, architects can view all applications associated with a specific business capability. The dashboard provides fact sheets and architects can update information on the fly, too.

Coles is planning to integrate LeanIX with ServiceNow, which stores information about the group’s services, operating systems, middleware and databases. This will provide a lifecycle management view
across all applications, enabling the architecture team to proactively take a forward view on its lifecycle planning.

The post LeanIX enables long-term tech views for Coles first appeared on Kapish.

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